Medical Receptionist

Program Type
Program Duration
40 weeks
Program Category

Medical Office Administrators perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings. As a Medical Office Administrator, you will be the first person to meet and greet patients and staff upon entering the clinic. You will be required to possess a friendly and welcoming attitude with excellent communication skills. Medical Office Administrators are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. You serve as basis of communication within the office, as well as plan and schedule meetings and appointments, organize and maintain documents and files, manage projects, conduct research, and provide information by use of telephone, email, and postal service.

Working within a medical office, Medical Office Administrators may be required to transcribe dictation and assist physicians or medical staff with reports, and conference proceedings. Most medical office staffs need to be familiar with insurance rules, billing practices, and hospital or laboratory procedures according to their province.

Medical Office Administrator Diploma Program emphasizes on the practical and theoretical subjects that will teach the students proper managerial skills necessary to work in a medical office. Subjects covered will include patient care and communication, requisition forms, insurance billing, patient documentation and confidentiality, scheduling appointments and meeting organization.

Admission Requirements

The Canadian healthcare industry is thriving and with that comes the growing need for healthcare professionals, including Medical Office Assistants, or MOAs. The MOA plays a crucial role in the smooth and efficient running of a medical office. Their duties vary, but can include everything from bookkeeping to scheduling lab tests to updating and maintaining important medical files. Becoming a Medical Office Assistant may be the perfect career path for you!

With a program length of only 40 Weeks, you could find yourself embarking on a whole new career in no time! Contact us for more information, or use our convenient online form to get in touch with us. One of our helpful career consultants will happily discuss your education and financial assistance options in complete confidence.

Career Opportunities


Medical Office Assistants are in high demand and the need for qualified assistants grows as the healthcare industry continues to expand. In less than one year, our Medical Office Assistant graduates find rewarding careers as integral members of many different healthcare settings, such as:

  • Ambulatory/Outpatient departments
  • Alternative medicine like chiropractic and acupuncture practices
  • Diagnostic Lab/X-Ray departments
  • Hospital Admitting/ER departments, such as switchboard, cashier, information services
  • Medical finance and administrative departments
  • Physicians' offices, clinics, mental healthcare and allied healthcare centres
  • Research facilities
  • Walk-in care centres